A new work unit called Help desk Center was set up to handle questions, suggestions or complaints about our services and requests for maintenance, installation or customization. Together with this new work unit comes the appointment of a Help desk Analyst in the person of Ms. Myla “Mai-Mai” Arboleda, who is now ready to answer client’s concerns about system installation or software maintenance in their bank.
You may email Miss Ma-Mai at firstname.lastname@example.org or at email@example.com or call her directly at (0917) 862-4401 or at 895-8186 loc. 105. All your concerns will be logged and followed up by Mai-Mai with the concerned department until these are resolved. While your concern is being addressed and worked on, you will be receiving updates from time to time. The last call or email you will receive from Mai-Mai is to check whether you are satisfied with the solution that MBPhil has provided.
With this latest addition to our list of banking solutions, it is expected that AMS clients will be delighted.